Privacy Policy

1. Information We Collect

1.1 Information You Provide

• Account information: Username, email address, password (stored encrypted), display name, and optional bio.
• Content: Posts, replies, reposts, quotes, and direct messages you create.
• Profile information: Profile photo, location (optional), and other details you choose to share.
• Contact form submissions: Name, email, and message content when you contact us.

1.2 Information Collected Automatically

• Log data: IP address, browser type, referring pages, and pages visited.
• Cookies: Session cookies to keep you signed in. See our cookie practices below.
• Usage data: Posts you like, accounts you follow, and features you use.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Trendter platform.
• Send service notifications (e.g., reply alerts, follow notifications).
• Detect and prevent spam, abuse, and security threats.
• Respond to your support requests.
• Generate anonymised analytics to understand how the platform is used.
• Enforce our Terms of Service and Community Guidelines.

We do not use your data for:

• Selling to third parties or advertisers.
• Targeted advertising.
• Building profiles for third-party use.

3. Information Sharing

We do not sell, trade, or rent your personal information. We may share information in these limited circumstances:

• Service providers: Trusted third parties who help operate the platform (e.g., email delivery, hosting) under strict confidentiality agreements.
• Legal requirements: When required by applicable law, regulation, or valid legal process.
• Safety: To protect the rights, property, or safety of Trendter, our users, or the public.
• Business transfers: In the event of a merger or acquisition, your data may transfer to the new entity, subject to equivalent privacy protections.

4. Public vs. Private Content

By default, your posts and profile are public and may be visible to anyone, including people who are not signed in to Trendter. If you set your account to private in your settings, your posts are only visible to approved followers.

Direct messages are private and only visible to the participants of the conversation.

5. Cookies

Trendter uses session cookies solely to keep you signed in during your session. We do not use tracking cookies or third-party advertising cookies. You can disable cookies in your browser settings, but this will prevent you from signing in to the platform.

6. Data Retention

We retain your account information for as long as your account is active. When you delete your account, we delete your personal data within 30 days. Some anonymised usage data may be retained for analytical purposes. Posts you have made may continue to exist in anonymised form.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate data.
• Deletion: Request deletion of your personal data ("right to be forgotten").
• Portability: Request your data in a portable format.
• Objection: Object to certain processing of your data.

To exercise these rights, please contact us at hello@trendter.com. We will respond within 30 days.

8. Data Security

We implement industry-standard security measures to protect your data, including encrypted password storage, HTTPS connections, CSRF protection, rate limiting, and regular security reviews. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Trendter is not directed to children under the age of 13. If we become aware that a child under 13 has provided personal information, we will delete it promptly. If you believe a child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes by posting a notice on the platform or sending an email. Your continued use of Trendter after such changes constitutes acceptance of the updated policy.

11. Contact Us

For privacy-related questions or requests, please use our contact form or email hello@trendter.com.